PRE ORDER
Dear Valued Customers,
We’re thrilled that you’ve chosen our products to bring a little extra joy and style into your life! We wanted to share some details about the process that ensures every item meets our high standards and delivers the quality you deserve.
Our items are **crafted with care and made-to-order**—a process that allows us to create something truly special just for you. As part of this unique shopping experience, we wanted to let you know that:
- **Your purchase is a pre-order**: This means your item is custom-made after your order is placed.
- **Production time**: We take about **1-2 weeks to handcraft your item**. This timeframe allows us to ensure everything is perfect before it’s ready to ship.
- **Shipping time**: Once production is complete, shipping typically takes **up to 1 week**, depending on your location.
In total, you can expect to receive your order within **2-3 weeks** from the time of purchase.
We understand that waiting for something special can require a bit of patience, and we’re so grateful for yours. By choosing pre-order items, you’re supporting thoughtful production, reducing waste, and helping us prioritize quality over quantity.
If you have any questions about your order or its status, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure you have a wonderful experience with us.
Thank you for your support and for being a part of our community. We can’t wait for you to receive your one-of-a-kind item!